Zenit Travel – Elevating your journey to unforgettable destinations with peace of mind.
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Zenit Travel – Elevating your journey to unforgettable destinations with peace of mind.
The Travel Trust Association (TTA) is a distinguished trade body representing a wide range of travel professionals, including travel agents, tour operators, and travel coordinators. For over two decades, the TTA has been steadfast in its mission: to provide customers with comprehensive financial protection—ensuring that every pound entrusted to our members is safeguarded with the highest level of security.
When you book your holiday with a TTA member, you can do so with complete peace of mind, knowing that your investment is protected—even in the unlikely event of a member becoming financially insolvent.
Each TTA member is required to deposit customer funds into a dedicated Trust Account—a secure bank account solely designated for holding client monies. This account is overseen by an independent Trustee, who may be a qualified banker, chartered or certified accountant, or a solicitor. No funds can be released from this Trust Account without joint authorization from both the TTA member and the appointed Trustee.
Beyond the Trust Account, TTA offers an additional financial guarantee. We commit to covering the financial responsibilities of our members up to a value of £11,000 per passenger. For example, if you have paid £2,000 and these funds are not retrievable from the Trust Account, TTA guarantees full reimbursement of that amount.
Together, the Trust Account and the TTA Guarantee work in harmony to ensure that your money remains fully protected. Upon booking, you will receive an official Guarantee Certificate confirming this protection.
Should a TTA member become insolvent, in most cases, your funds will remain intact within the member’s Trust Account under the Trustee’s control, and will be used to honour your holiday arrangements. In scenarios involving fraud or misappropriation, the financial guarantee will act as a safety net to reimburse any shortfall.
In many instances, your holiday may proceed as scheduled because service providers may have already been compensated. If you have only paid a deposit, and a balance remains outstanding, your travel plans may still go ahead once the remaining amount is settled.
Wherever feasible, every effort will be made to uphold your original holiday itinerary without disruption.
If you have questions about how we protect your bookings or the financial security of your customers, please consult our Frequently Asked Questions below. Should your query remain unanswered, we welcome you to reach out directly via our Contact Us page.
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